Effective Date: 9 March 2024

At Give First Aid, we empower individuals with essential life-saving knowledge and skills. Our commitment extends to safeguarding the privacy and security of our users. This Privacy Policy outlines our practices for handling information in connection with the services offered through our website and training programs.

Information Collection and Purpose

Gathering Personal Details

We collect various types of information to enhance our services:

  • Personal Information: This category includes your name, address, email, telephone number, and other details you provide when registering for courses or subscribing to newsletters.
  • Payment Information: For registrations that require payment, we need details like credit/debit card numbers or other payment methods.
  • Health-Related Information: At times, collecting health-related information is crucial to ensure your safety during our training programs.

Methods of Collection

We employ several methods to collect this information:

  • Online forms on our website are a primary tool.
  • The course registration process also provides key data.
  • Additionally, we use cookies and other tracking technologies to gather necessary details.
Young adult reading refund policy on a tablet in a cozy home office.

Enhancing User Experience Through Information Use

Registration and Communication

The information we collect serves to:

  • Register you for selected courses.
  • Process transactions and manage your accounts.
  • Keep you informed about our services, including updates and promotional offers.

Personalization and Improvement

  • We aim to enhance and personalize your experience with our services.

Information Sharing and Disclosure

Strict Privacy Guidelines

We value your privacy and do not sell, trade, or rent personal information to third parties. However, we may share information under specific circumstances:

  • Service Providers: We partner with trusted service providers to help operate our website and business and provide service to you, ensuring they maintain confidentiality.
  • Legal Obligations: Occasionally, we must disclose information to comply with legal requirements or protect our rights and safety, as well as yours and others’.

Data Security Measures

Safeguarding Personal Information

We implement various security measures to protect your personal information:

  • Your personal data is stored behind secured networks.
  • Access is limited to individuals with special rights, who must keep the information confidential.

User Rights and Empowerment

Accessing and Managing Your Information

You have comprehensive rights concerning your personal information:

  • Access, correct, or delete your data at any time by contacting us.

Cookies: Enhancing Your Online Experience

Understanding Cookies

Our website uses cookies to improve usability by:

  • Remembering user preferences.
  • Tailoring web pages to meet user needs.
  • You can adjust your browser settings to decline cookies if you prefer.

Policy Updates and Revisions

Staying Informed

We periodically update this Privacy Policy. We will notify you of any changes by posting the revised policy on this page. Regular review of this policy is recommended.

Contact Us for More Information

If you have questions about this Privacy Policy or our practices, please contact us. We are eager to resolve any privacy concerns